Schedule

25 February

26 February

27 February

28 February

25 February

26 February

27 February

28 February

Speakers

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Agnieszka Kasprzyk

Librarian
NUKAT
Agnieszka Kasprzyk graduated from the University of Warsaw in 2002 (Institute of English Studies) and has been working for NUKAT - the Union Catalog of Polish Research Libraries ever since that moment (in fact, we are age-mates as NUKAT was started in 2002 too!) She loves working on useful tasks, learning new things and sharing them with other people. She spends all her free time either walking her dog or riding her motorcycle. And yes, sometimes she does play computer games, though not very often.

26 February

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Alexandre Lacroix

Chief Editor of Philosophie Magazine
and Co-Founder & President of Les Mots
Alexandre Lacroix is the Chief Dditor of Philosophie Magazine, a French monthly publication (50 000 ex.), which proposes a philosophical reflection on the current world news, since its creation in 2006. He's the Co-Founder and President of a school of creative writing, Les Mots. He teaches creative writing and Political Humanities at Sciences Po Paris. He has published eighteen novels and essays, as well as a series of stories for young children. His last book was Devant la beauté de la nature, Allary éditions (2018).

Credit for the picture: (c) Claude Gassian

27 February

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Alex Clifton

Artistic Director
Storyhouse

26 February

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Annette Dortmund

Senior Product Manager/Research Consultant
OCLC

25 February

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Augusts Zilberts

Head of Public Relations
National Library of Latvia
Augusts Zilberts is the head of public relations at the National Library of Latvia.

In 2015, he obtained a master’s degree at Rīga Stradiņš University, specialising in international and public relations and in their strategic management. Previously, from 2008, he gained extensive experience in the Latvian media, developing analytical and descriptive materials on educational, cultural, social and environmental issues, as well as current events in the European Union.

Since 2014, Augusts Zilberts has been working at the National Library of Latvia and was involved in almost all the major events concerning the library’s new building – Castle of Light – planning their strategic communication and working on promoting the library as a contemporary cultural, educational and scientific centre to both the local and international communities.

Augusts Zilberts is a member of the Latvian Association for Public Relations Professionals, as well as an active lecturer on new media at the University of Latvia and conferences and seminars organised by Latvian memory institutions.

27 February

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Axel Kaschte

Product Strategy Director, EMEA
OCLC

26 February

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Birgit Lotz

Executive Director of Central Libraries
Frankfurt Public Library
Birgit Lotzhas worked for Frankfurt Public Library since 1998 in different positions after beginning her career in Frankfurt University Library in 1989.Since 2012, she has served as Executive Library Director of Central Libraries: Central Library, Music Library and Library for Children and Teens. Birgit Lotz earned a Master of Arts (Romance Philology, Physical Education) from Frankfurt University and a Diploma in Library and Information Studies.She has nearly 30 years of broad-based library experience and presented in national and international conferences.

27 February

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Cécile Swiatek

Deputy Director
Université Paris II Panthéon-Assas Academic Library
Cécile Swiatek is Deputy Director at the Université Paris II Panthéon-Assas Academic Library, and Secretary General of the French academic library Executives Association (ADBU - www.adbu.fr). She is particularly involved with pedagogy and HE digital innovation and skills and competencies development.She acts as a proffesional trainer and leads the users training in information literacy at her institution.
Cécile Swiatek is deeply involved in the Researcher Libraries European League (LIBER) where she is anactive member of the Leadership group, co-created and co-chairs the digital skills for library staff and researchers working group and, is a member of the annual LIBER Congress Programme Committee.
https://orcid.org/0000-0003-1066-4559

26 February

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Charlotte Wien

Professor of Scholarly Communication
University Library of Southern Denmark
Dr. Charlotte Wien is a full professor of Scholarly Communication. She is Head of Research and Analysis, Head of Research Services at The University Library of Southern Denmark. Dr. Wien is also chair of LIBER’s Working Group on Innovative Metrics. She is currently working on several projects related the international rankings of universities, to bibliometrics, to research registration, and to open science. Dr. Wien has published in high ranked international journals in several different disciplines including political science, media science, sociology and bibliometrics. She is a frequent speaker at international conferences and a very active participant in media debates about open science.

26 February

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Dalia Corkrum

Library Director
Whitman College
Dalia Corkrum has served as the Library Director for Whitman College in Walla Walla, WA since 2005.Service to the profession has been a career-long value, witnessed by extensive leadership positionswithin the American Library Association, the Association for College & Research Libraries, the OberlinGroup of Libraries, and Lever Press. Recently, she served as Chair of the Orbis Cascade Alliance, a 37-member academic library consortium in the Pacific Northwest. Currently, she is a delegate representingthe Americas to OCLC. Her extensive experience with OCLC and regional academic libraries hascontributed to her passionate commitment to global library collaboration in the service of highereducation.She speaks frequently about the future of academic libraries and teaches about the applications ofcopyright law for students, faculty and staff. Dalia holds a bachelor’s degree in art history from theUniversity of Washington and an M.S. in Library Science from Drexel University.

26 February

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Daniel Garcia Giménez

Director
Biblioteca Central de Santa Coloma

26 February

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Daniëlle Plantenga

Strategic Marketeer
Kennemerwaard Libraries 
Daniëlle Plantenga has been working for Kennemerwaard Libraries for 4 and a half years as a Strategic Marketeer. She also works for KopGroep Libraries and is a member of the National Marketing Committee of the Public Libraries Association of the Netherlands.Daniëllestudied Business Economics and Trade, whilst also have followed various (online) marketing studies, including Nima C. She has always worked in retail and started at Intersport and worked for a European purchasing organization with shareholders such as Ahold, Migros and Kesko. As a marketer, she is always looking for a challenge. Marketing wasn't very popular within the library and her biggest goal was to turn that around. That takes time, effort and commitment. After 4 years she can say that she has succeeded, and she says that she owes this mainly to their customer research platform.

27 February

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David Aymonin

Director
ABES

27 February

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Dominique Lechaudel

Engineer
Centre National de la Recherche Scientifique 
Dominique Lechaudelhas worked for the Centre National de la Recherche Scientifique (National Center for Scientific Research) since 1994. He is an engineer specialized in innovative IT projects related to libraries and E-resources and an early adopter of agile methods, especially Scrum.As the product owner of ezPAARSE and now ezMESURE, and in collaboration with the Couperin.org consortium, he leads the roadmap and constantly cares that those open source solutions answer the users’ needs

27 February

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Don Hamparian

Senior Product Manager
OCLC
Don Hamparian is Senior Product Manager of EZproxy and Identity Management at OCLC, a global library cooperative that provides shared technology services, original research and community programs for its membership and the library community at large. At OCLC, Mr. Hamparian is responsible for product strategy and direction for products and software which protect and provide access to OCLC's services. With a degree in Industrial Engineering from The Ohio State University and several years in the technology field, he joined OCLC in 2000 in systems administration and architecture. In 2006 he joined the Product Management team to lead efforts in platform and shared application services.

27 February

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Elena Turdieva

User Service Librarian
American University of Central Asia 
Elena Turdieva is User Service Librarian at the American University of Central Asia, where she manages library space and collections.

27 February

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Emmanuelle Bermès

Deputy Director for Services and Networks
National Library of France
Emmanuelle Bermès has been Deputy Director for Services and Networks at BnF since 2014. From 2003 to 2011, she worked at the National Library of France (BnF), first in digital libraries and digital preservation, then in metadata management. From 2011 to 2014, she was in charge of multimedia and digital services at the Centre Pompidou (Paris, France). In the course of her career, Emmanuelle has held a number of responsibilities at international level (within Europeana, the Library Linked Data W3C incubator group, the IFLA Semantic Web Special Interest Group (SWSIG), the International Internet Preservation Consortium (IIPC), and the International Image Interoperability Framework (IIIF) Consortium. Within the BnF, Emmanuelle is leading the Corpus project, an initiative to create a digital scholarship service for researchers.

27 February

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Eric van Lubeek

Vice President, Managing Director
OCLC EMEA and APAC
Eric joined OCLC as Director of Operations and Service EMEA in March 2007 and was appointed Managing Director OCLC EMEA in January 2011 and combines this since February 2014 with the responsibilities for the Asia Pacific region. Prior to joining OCLC, Eric was Managing Director of Infor's global library systems division. He has a long standing career in the library information systems industry in several positions, including consulting, sales, marketing and senior management.

26 February

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Esther Chen

Head of Library
Max Planck Institute for the History of Science
Esther Chen studied comparative literature and Polish language and literature at the Free University and the Humboldt University in Berlin.

After completing her studies she taught at the Institute for Slavic Studies at the Humboldt University and participated in the project entitled ‘Comparisons and interconnections within European scientific cultures’ at the European University Viadrina in Frankfurt an der Oder, before carrying out training for academic librarianship at the Central and Regional Library in Berlin. From 2011 – 2012 she worked as an academic assistant for the German parliamentary committee of enquiry into ‘Internet and digital society’.

Before taking up her most recent post as chief librarian at the Max-Planck-Institute for the History of Science, Ms Chen has worked at the Georg Eckert Institute for International Textbook Research as chief librarian from 2012- 2015.

26 February

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Eugenie van den Hoven

Head of Academic Services
Erasmus University
Eugenie van den Hoven is Head of the Academic Services Department of the University Library of Erasmus University. She has more than 30 years of experience in project management and leading departments. Her main frustration used to be the unsuccessful implementation of changes by management the past decades in her career. This recently inspired her to complete a Master’s in Business Administration and a Black Belt in Lean Six Sigma and apply for a job at the University Library of the Erasmus University. Now, as Head of the Department, and after a successful implementation of the new library system, WMS, she works towards a new culture with a confident and empowered staff. She coaches people to change and learn themselves and implement the optimal cooperation towards the best results for the University and her Library.

27 February

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Fanny Clain

Assistant Director, Communication and Evaluation Manager
Aix-Marseille Université

27 February

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Félice Faizand de Maupeou

Research Engineer
Université Paris Nanterre
Félicie Faizand de Maupeou is a post-doctoral researcher at Nanterre University for the Laboratoire d’excellence (Labex), Les passés dans le présent. She is in charge of the development of the Artist Libraries Project, a research program that aims to make this valuable yet unknown resource accessible on the Internet. As a specialist of impressionism, she studied Monet’s library, which is the first library available on the project website.

26 February

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Frank Scholze

Director of Library Services
Karlsruhe Institute of Technology

26 February

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Frank van Klaveren

Team Lead Professional Services
OCLC

26 February

26 February

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Frédéric Truong

Community Manager
Centre National de la Recherche Scientifique 
Community manager of the ezMESURE team since February 2016 and part of the "Statistics" team of the CNRS Portals, Frédéric Truong is involved in many activities. At the service of the CNRS units and Higher Education and Research institutions, he is in charge of following up on the analyses of the publishing platforms for ezPAARSE as well as the animation of the contributors' network "Analogist". Frédéric Truong is particularly involved in the animation and writing of articles to promote the ezPAARSE's blog on http://blog.ezpaarse.org

27 February

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Frédérique Joannic-Seta

Director of Metadata Department
Bibliothèque Nationale de France
Frédérique Joannic Seta is Director of the Metadata department at the National Library of France (BnF) since 2016. She works together with the Director of ABES on the national program of bibliographic transition. Before, Frédérique was deputy Director at “La Contemporaine” and responsible for “Services Pôles associés- Gallica” at the BnF.

26 February

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Gildas Illien

Library Director
Muséum d'histoire naturelle
A trained librarian with academic background in political science and communications, Gildas served in libraries abroad for the French Ministry of Foreign Affairs in the nineties before spending 11 years at the National Library of France where he specialized in digital innovation and management. His duties and areas of expertise there included legal deposit, web archiving, digital preservation, and linked open metadata. He was director of the French national bibliographic Agency and led the bibliographic transition national plan between 2011 and 2016. He was then appointed chief librarian and deputy director of collections at the Natural History Museum in Paris where he is currently developing new projects in line with his vision of what a “post-digital”, naturalist library could be.

26 February

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Grégor Blot-Julienne

Director
Caen Normandie Academic Library
Former bookseller, Grégor Blot-Julienne is Director at the Université de Caen Normandie Academic Library.His main interests are piloting documentary structures and scientific publishing issues. Grégor Blot-Julienne chairs the Assessment Committee of the French academic library executives association(ADBU - www.adbu.fr), where he leads the development of the European Performance and Key indicators comparative database initiated in 2017 by his predecessor.

26 February

27 February

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Iegor Groudiev

Director
Université Paris 8 Vincennes-Saint Denis
Iegor Groudiev started his carrier at the National Library of France, managing the Periodicals Legal Deposit. Then at the Ministry of Culture and Communication, he founded the Observatory of Public Reading and piloted studies on books and reading. He then devoted himself to the Documentation Centre of French Editions Documentation and the redesign of its offering. Since 2017, he has been the Library Director at Université de Paris 8 Vincennes-Saint Denis.

26 February

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Isabelle Eleuche

Library Director
Université Claude Bernard Lyon 1 and Vice-President, ADBU 
Isabelle Eleuche is the Director of the library of Université Claude Bernard Lyon 1. She is also Vice-President of ADBU, the association of the directors of academic libraries in France.Her topics of interest are research and open science, advocacy, library architecture, library's transformations, and helping users to access easily to information and services.

27 February

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Ixchel Faniel

Ph.D., Senior Research Scientist
OCLC Research
Ixchel Faniel, Ph.D. is a Research Scientist at OCLC. Her interests include improving how people discover, access, and use and reuse content. Her current research examines how academics manage, share, and reuse research data and librarians’ experiences designing and delivering supportive research data services. Her research has been funded by the National Science Foundation, Institute of Museum and Library Services, and National Endowment for the Humanities. For more information: http://www.oclc.org/research/people/faniel.html.

27 February

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Jaap Naber

Business Controller
Rotterdam Public Library
Business Controller Executive with over 20 years of experience in finance and strategy in public and private sector institutions.

Joined the executive team of the RPL in 2014, helping mould the institution’s new strategy and ensure its viability following its becoming independent of the municipality of Rotterdam.

26 February

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Jacquelijn Ringersma

Data Management Coordinator
Wageningen University & Research Library
Jacquelijn Ringersma is the Coordinator Data Management of the Wageningen Data Competence Center of Wageningen University. She has been working in Data Management since 2005, first for one of the Max Planck institutes and since 2010 for Wageningen University. From a position in the Library she initiated first discussions on data policy and how to organize the support from the Library. This has now resulted in a solid university policy and organized data management support.

27 February

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Javier García García

Deputy Director of Library Processes and Services
Universidad Complutense Madrid
Javier García García is the Subdirector de Procesos y ServiciosBibliotecarios at the Universidad Complutense Madrid (UCM), having previously been the Library Director of the Faculty of CC. Geology at UCM. He has also worked at the National University of Distance Learning (UNED). Javier has both a degree and PhD in Philosophy from UCM.

27 February

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Jenny Johnson

Executive Director of Marketing
OCLC
Jenny Johnson joined OCLC in 2002 and currently oversees product marketing initiatives across all OCLC products, including product website development and marketing support for sales.

Among many accomplishments, Jenny was the OCLC program lead on the advocacy research project funded by the Bill & Melinda Gates Foundation and is one of two primary authors for the report documenting that research, From Awareness to Funding: A study of library support in America, published in July 2008. She also spearheaded a national community awareness campaign for public libraries inspired by that research—Geek the Library. She successfully executed a multi-phase pilot and then a program expansion increasing availability to all US public libraries. Over the course of the project, more than 1,600 libraries implemented the Geek the Library program.

Jenny has more than 25 years of experience in marketing, including market and user research, branding, product marketing, and corporate communications. Prior to joining OCLC, Jenny was an Associate Vice President of Brand Strategy with Fitch, Inc., a worldwide design consulting firm.

26 February

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Johann Berti

Director
Aix-Marseille Université

27 February

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John Szabo

Chair, OCLC Board of Trustees and City Librarian
Los Angeles Public Library
John F. Szabo is the City Librarian of the Los Angeles Public Library, which serves over 4 million people—the largest population of any public library in the United States. He oversees the Central Library, 72 branches and the library's $143 million budget.

John has more than 20 years of leadership experience in public libraries. He has served as Director of the Atlanta-Fulton Public Library System (2005–2012), Clearwater (Florida) Public Library System (1998–2005), Palm Harbor (Florida) Library (1995–1998), and Robinson (Illinois) Public Library District (1992–1995).

He is a former member of the Executive Board of the Urban Libraries Council, a past president of the Florida Library Association, and past president of the Tampa Bay Library Consortium Board of Directors. John has served as an OCLC Global Council Delegate. He was elected to the Board of Trustees by Global Council in April 2014.

26 February

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Julian McFall

Operations Manager
OCLC
Julian McFall is the Program Manager for implementation projects in EMEA. For WMS he focuses on Project Implementations whereas for EZProxy he manages the team[s] that implement and support EZProxy. Julian graduated from Lancaster University in Economics and moved into IT, working his way through various technical disciplines before joining OCLC in 2002 in the Operations area. Within Operations across EMEA Julian focuses on Projects, in the UK, he covers all areas of Operations.

27 February

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Julie Calmus

Director
Direction des bibliothèques, de la lecture publique et des médias culturels
Julie Calmus is director of the service dedicated to public development for Bordeaux public libraries. This service aims at developing public and non public.

Public conquest is at the heart of Julie’s job. She believes that library embodies indeed the « great third place ». Because it is in the same time a place to learn, to play, to meet.

Julie is involved in the associative sphere, as a member of international commission of ABF (French library Association) and of the CE of EBLIDA.

26 February

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Julien Roche

directeur des bibliothèques et learning center de l'université de Lille
Julien Roche served as Director of the libraries of the University of Lille – Sciences and Technologies from 2005 to 2018, where he led a strategic project for the university: the creation of the LILLIAD Innovation Learning Center, to support the innovation process of the university, including a new building opened in September 2016.

Following a merger of Lille’s three universities he became, in March 2018, director of libraries at the newly enlarged University of Lille.

From 2010 to 2016, Julien served on LIBER’s Executive Board. He was also Chair of the LIBER Steering Committee on Reshaping the Research Library and led the Leadership Working Group, which is responsible for two leadership programs: the Emerging Leaders programme (part of the LIBER brand since 2011) and the LIBER Journées programme, launched in 2015. In July 2018, he was elected as LIBER Vice-President.
Julien Roche also has several national responsibilities including co-chair of the French training professional program for newly appointed university library directors, Vice-President of the French National university and research libraries association, the ADBU, and co-chair of the “European and international” college of the French Open Science Committee since July 2018.

26 February

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Julie Therizols

Library Partnership Officer
OpenEdition
Graduated in Marketing of Services at Kedge Business School, since 2013, Julie Therizols works at promoting the OpenEdition Freemium program to the international university library community, in Europe as well as in Northern America.

26 February

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Jyldyz Bekbalaeva

Library Director
American University of Central Asia
Jyldyz Bekbalaeva is Director of the Library at American University of Central Asia, where she manages library services and resources.

27 February

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Karen Smith-Yoshimura

Senior Program Officer
OCLC Research

25 February

26 February

26 February

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Karin Clavel

Manager of Library Resources
TU Delft
Karin Clavel is Manager of Library Resources at TU Delft Library, the Netherlands. She is responsible for running the Resources Department, which consists of Specialists in Acquisition & Metadata, Physical Collections, Customer Services and Special Collections, including Academic Heritage. As a member of the Library Management Team, Karin has a special focus on innovation and communication.

26 February

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Kate Petherbridge

Executive Manager
White Rose Libraries
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Linda Thorn

Process Manager for Information and Reference Services
Uppsala University
Linda Thorn is the Process Manager for Information and Reference Services. She works with developing the physical and digital reference services, circulation and UX methods at Uppsala University Library.

27 February

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Liz Jolly

Chief Librarian
The British Library
Liz took up the role of Chief Librarian at the British Library in September 2018. She has over twenty years’ experience in a variety of institutions in the university sector, most recently as Director of Student and Library Services at Teesside University. Prior to joining Teesside in 2008, Liz was Associate Director in Information and Learning Services at the University of Salford. An Honorary Professor at Teesside University, Liz is a Principal Fellow of the Higher Education Academy and a Fellow of both CILIP and the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA). From 2014-2016 she was Chair of SCONUL. A former Trustee of CILIP, Liz is a member of the Editorial Board of the New Review of Academic Librarianship and is a former member of the British Library Advisory Council.

27 February

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Liz White

Head of Strategy Development
British Library
Liz White joined the British Library in 2013 and is a member of the Strategic Leadership Team. Liz led the development of Living Knowledge: The British Library 2015-2023, which sets out the British Library’s mission to make its intellectual heritage available to everyone for research, inspiration, and enjoyment.

Prior to her current role leading the scoping study for the Single Digital Presence, Liz established the Living Knowledge Network in 2016, an innovative partnership between the British Library, 21 major public libraries, the National Library of Scotland, and the National Library of Wales, with a combined reach of more than 44 million users. Liz can be found on Twitter @lizcwhite.

27 February

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Lotta Muurinen

Project Manager of International Affairs
Helsinki City Library
Lotta Muurinen works as Project Manager of International Tasks at Helsinki City Library. She has been working at Helsinki City Library for ten years. She founded the first makerspace in Helsinki City Library in 2013 and worked as a Service Manager in the pilot library, Library 10, for a number of years. Her current job includes organizing international visits, projects and conferences. She is a true library lover and loves to see things to happen – fast.

27 February

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Lucia Werder

Deputy Director
Bremen Public Library
Lucia Werder is the Deputy Director of Bremen Public Library since 2016. Previously, she was Director of the public library in Leverkusen and Director of the public library in Eislingen, a medium-sized town in Germany.

27 February

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Maisela Edward Maepa

Executive Director, Core Programmes
National Library of South Africa
Maisela Eddy Maepa holds a PhD in Information Science (University of Johannesburg, South Africa). He has held several diverse positions, in academia teaching Library and Information Science and served as Director for Unisa Library’s Corporate Services. He currently works as Executive Director for Core Programmes at the National Library of South Africa, responsible for driving the National Library’s programmes and projects. His research interests include the use of technology by rural communities.

27 February

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Marianne Giloux

Research Engineer
ABES
Marianne Giloux works at ABES since 1994. She is currently responsible for the Metadata and Networks services department at ABES and has functional responsibility of Sudoc. She previously worked on several projects and applications managed by ABES around continuing resources, theses and library systems.

26 February

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Marie-Louise Battault

Head of the Learning Center
Burgundy School of Business

26 February

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Marin Dacos

OpenEdition Director
Open Science Advisor, French Ministry of Research

27 February

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Nicola Potgieter 

Acting Director, Bibliographic Services and Collection Management
National Library of South Africa
Nicola Potgieter's career spans some 30 years, at primarily academic institutions including the University of Cape Town - Cataloger; Cape Technikon - Information Specialist and the National Library of South Africa (NLSA) Cataloger, Manager and Acting Director of Bibliographic Services and Collections Management (BSCM). One of her key responsibilities as the Acting Director BSCM, has been to effect the recent migration from III Millennium to WorldShare Management Services and the implementation of the accounting standard GRAP 103 via Record Manager which is the subject of my proposal. She belongs to and participates as a corresponding member of the IFLA Bibliography Section, a professional member of LIASA and a member of the Sabinet Product Advisory Board.

27 February

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Olena Waskiewicz

Senior Library Assistant (Technical Services)
University of Winchester
Olena Waskiewicz works in Technical Services, Periodicals and Acquisitions, and Library Communications at the University of Winchester. She is also a photographer,translator and generalist. Olena is the organiser of the Human Library, which serves as a diversity and equality platform for students, staff and the wider community.

27 February

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Ornella Papa

Researcher
INVALSI Library
Ornella Papa is researcher at the INVALSI Library. She graduated in Psychology and specialized in Psychological Evaluation at Sapienza University. She was a Teaching Assistant of “Introduction to Educational and Evaluative Research” at Tor Vergata University. She worked on OECD PISA, School Assessment and Improvement, Questionnaires of RAV, INVALSI tests.

26 February

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Paul Adels

Market and Product Development Unit Manager
Rotterdam Public Library
Marketing and business development executive with 20+ years experience in both private and public sectors. Since 2015 in charge of the Marketing & Product Development Department (85 FTE’s) at the Rotterdam Public Library.

26 February

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Paul Jansen

Senior Product Manager
OCLC
Paul Jansen has been a Senior Project Manager at OCLC, based in Leiden, since 2011. He has managed several WorldShare implementation projects in the EMEA region. Currently, Paul and his team are working to migrate approximately 250 Dutch libraries from a regional ILL-solution to WorldShare ILL and Tipasa.

26 February

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Petra Otten

Project Manager
Wageningen University & Research Library
Petra Otten was trained as a Librarian and as a Programmer and she also has a degree in Cultural Sciences. She worked for several years in a library related IT company as a Developer, Project Leader and Support Manager. In 2011, she started working at Wageningen University & Research Library. Since 2018,she is the WMS System Manager, Coordinator for the Metadata, Acquisitions and Documentation Team and Project Manager.

26 February

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Petter Nerelius

Project Manager and Process Developer
Uppsala University
Petter Nerelius is a Project Manager and Process Developer. He works with change management and support process leaders, library management and the HR department in their work with co-workers and groups in the different departments of the library. Petter is very experienced in the field of project management as well as change management and has worked with numerous organisations in both large and small projects over the last 20 years.

27 February

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Rachel Frick

Executive Director
OCLC Research Library Partnership
Rachel Frick is the Executive Director of the OCLC Research Library Partnership—a transnational collaboration of library professionals who work together to develop network-level solutions. For more than 20 years, Rachel has worked with libraries on a wide array of systemic and strategic initiatives.

Her expertise includes improving digital library workflows, leading organisational change, building community, and creatively solving current challenges of the library field with a special interest in how libraries position themselves for the future. She honed her expertise in these and other areas throughout her career, including at notable leadership positions at the Digital Public Library of America (DPLA), the Digital Library Federation (DLF), the Council on Library and Information Resources (CLIR), and the Institute of Museum and Library Services (IMLS). She is a strong believer in the power of librarians to influence change and build stronger, knowledgeable, empowered communities, and is a passionate advocate for open culture and its potential transformative impact on the creative marketplace. Rachel earned her MSLS from the University of North Carolina, Chapel Hill.

25 February

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Rebecca Bryant

Senior Program Officer
OCLC Research

25 February

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27 February

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Régine Detambel

Writer and physiotherapist
Régine Detambel is a writer (éditions Gallimard, Actes Sud etc) and physiotherapist. She is the author of Les Livres prennent soin de nous. Pour une bibliothérapie créative (Actes Sud, 2015), or “Books take care of us. For creative bibliotherapy”. She presented her method of creative bibliotherapy in Florence in April 2017 at the XVIII Worldwide Congress of Dynamic Psychiatry as well as at the symposium of narrative medicine at the Medical Faculty of Paris-Creteil. She trains information and library professionals to creative bibliotherapy.

Régine Detambel est écrivain (éditions Gallimard, Actes Sud…) et masseur-kinésithérapeute, auteur notamment de Les Livres prennent soin de nous. Pour une bibliothérapie créative (Actes Sud, 2015). Elle a présenté sa méthode de biblio-créativité, à Florence, en avril 2017, lors du XVIII Congrès Mondial de Psychiatrie Dynamique,ainsi qu’au Colloque de Médecine Narrative organisé par la Faculté de Médecine de Paris-Créteil.
Elle forme les professionnels du livre à l'animation en biblio-créativité.

26 February

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Rene Verwijmeren

Manager, Information Provisioning
Erasmus Universiteit Rotterdam

26 February

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Rita Marzoli

Head of Library and Documentation Centre
INVALSI
Rita Marzoli is Head of the INVALSI Library and Documentation Centre in Rome. The INVALSI Library is an OCLC WMS member. She graduated in German Studies from the University of Rome La Sapienza in 1994(MA). After that, in 1999, she graduated from the Vatican School of Librarianship (Apostolic Vatican Library, Città del Vaticano). She is editorial board coordinator for ‘INVALSI per la ricerca’, a double-blind peer-reviewed open access series published by Franco Angeli. Her research interests are: user studies, bibliometrics, open access, research evaluation, information literacy.

26 February

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Saara Ihamäki

Director of Regional Library Services
Helsinki City Library
Saara Ihamäki has been the Director of Regional Library Services at Helsinki City Library since 2010. She first came to Helsinki City Library as a Library Assistant back in 1989. Since then, but not continuously, she has as a Librarian and Chief Librarian in several libraries. During these years, she has also taken part in several development projects. She has also been an active member and a board member of the Finnish Library Association and member of EBLIDA EC 2007-2012. Her hobbies are running, gardening and dancing.

27 February

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Sanja Bunic

Zagreb City Libraries
Sanja Bunic is a sociologist and library consultant. She has been
employed in Zagreb City Libraries since 1996. From 2010 she has
organized and implemented library services for people experiencing
homelessness under the project name A book for the roof. She was member of the IFLA LSN Section (2013-2017) and co-chaired the working group for development IFLA Guidelines for Library Services to People Experiencing Homelessness.

27 February

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Sarah Hurter-Savie

Head of University Libraries
University of Nice Sophia Antipolis
The Chief Librarian, Sarah Hurter-Savie, has held several public library positions. She joined the Agence Bibliographique de l’Enseignement Supérieur (ABES) in 2001 as a user training manager within the Network Service, then joined the University of Nice Sophia Antipolis to lead the Documentary Information System Department within the University Documentation Service (SCD) in 2009.
She is the Head of University Libraries at the University of Nice Sophia Antipolis, a member of the Université Côte d'Azur, since 2013.

27 February

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Sebastien Peyrard

Head of Metadata Engineering Services
Bibliothèque Nationale de France
Sébastien Peyrard has worked at the BnF (National Library of France) since 2008. He currently is Head of Metadata Engineering Services, which coordinates the overall implementation of the Bibliographic Transition in terms of systems, data and people training, including FRBRization issues, and the data.bnf.fr linked data website. He has previously worked in the digital preservation (2008-2013) and the data.bnf.fr (2014-2015) project teams.

26 February

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Simona Turbanti

Librarian and Adjunct Professor of Library and Information Science
University of Pisa
Simona Turbanti is Librarian and Adjunct Professor of Library and Information Science at the University of Pisa. After a four years degree in humane letters (with a thesis in Library and information Science on an ancient book collection) and a Master’s in Library and Information Science at the University of Pisa. In December 2016, she obtained a PhD in Library and Information Science at Sapienza University of Rome with a research on the internationalization andvitality of Italian Library and Information Science Studies, a critical analysis and experimentation of bibliometric methods.Her main research interests are focused on cataloging, scientific communication, research assessment, bibliometrics and altmetrics. She has authored about forty papers and four book and she is involved in research projects at Sapienza University of Rome and University of Pisa. She is also a teacher of several academic courses and training courses for librarians and has been a speaker in many national and international seminars and workshops.

27 February

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Skip Prichard

President and Chief Executive Officer
OCLC
Skip Prichard is the fifth president of OCLC since its founding in 1967. Attracted to OCLC’s public purpose, he joined OCLC in 2013 after leading several multinational organisations that provide a variety of services and content to libraries around the world. He was appointed to the OCLC Board of Trustees in 2017.

Before joining OCLC, Skip was President and CEO of Ingram Content Group Inc., a leading global content and services provider. During his time at Ingram, he expanded Ingram’s international locations to continental Europe and Australia, strengthened its digital offerings, and repositioned the company as a services provider. Prior to his leadership at Ingram, he was President and CEO of ProQuest Information and Learning, a respected global publisher and information provider serving library, education, government, and corporate markets with offices around the world. Skip led a successful transformation at ProQuest. Earlier in his career, he held a number of executive positions with LexisNexis.

Among Skip’s many passions is his Leadership Insights blog where he interviews authors and thought leaders, and shares his views on a number of topics. His new book, The Book of Mistakes: 9 Secrets to Creating a Successful Future, is based on insights he has learned from more than a thousand of those interviews. His views on the future of books, publishing, and libraries have been featured in various national and international media. He is a frequent keynote speaker at conferences around the world.

Skip received his Bachelor of Science degree from Towson State University and his Juris Doctor degree from the University of Baltimore School of Law.

26 February

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Sophie Raisin

Associate Professor in Genetics and Developmental Biology
University of Nice Sophia Antipolis
Recruited to the University of Nice Sophia Antipolis in 2004, Sophie Raisin is an Associate Professor in Genetics and Developmental Biology. Elected Head of the Department of Life Sciences in the Faculty of Sciences from 2008 to 2010, she became Vice-President of the Education and University Life Committee of the Academic Council (CFVU) in 2012 and was re-elected in 2016.
As part of the UCA site policy and the orientations adopted by the Executive Board, she proposes and leads the UNS training and university life policy in conjunction with the components of the UNS and all the relevant services.

27 February

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Theo Kemperman

Director
Rotterdam Public Library
PhD in life sciences, executive with 25 years of experience managing cultural institutions. Joined RPL in March 2015.

26 February

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Thorsten Meyer

Chief Librarian and Deputy Directror
Leibniz-Information Centre of Economics and Business Studies (ZBW)
Thorsten Meyer is the Chief Librarian and Deputy Director of the Leibniz-Information Centre of Economics and Business Studies (ZBW) in Kiel and Hamburg. He is responsible for Human Resources Management and the Library. Currently, he is interested in digital strategies for libraries and related requirements for staff development to be able to adapt to the digital world. Libraries are influenced by the paradigm shift to “bringing the content to the user”, which development is supported as well as restricted by technical innovations. Thorsten Meyer is active in several national and international boards and committees, such as the Priority Initiative "Digital Information" of the Alliance of Science Organisations in Germany or as a reviewer for the German Research Foundation. He is also author of several articles about change management, social media in libraries or licencing.

26 February

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Titia van der Werf

Senior Program Officer
OCLC Research
Titia van der Werf extends OCLC Research work and the Research Library Partnership across Europe. She has a demonstrated history of working in the information technology and information services industry. She combines community of practice and research expertise in the archives, documentation and library profession. Titia is knowledgeable of most digital library aspects: Metadata, Digital Preservation, Open Access, Discovery, etc. As a speaker and author, she reflects on, and helps the profession to determine its course in a digital future.

25 February

26 February

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Veronique Lecat

Cataloging and Metadata Librarian
American University of Sharjah
Veronique Lecat is an adventurous cataloger who has been living in the United Arab Emirates for the past 4 years. She joined the American University of Sharjah in 2014, where migrating the library to OCLC's WMS was one of the first projects she was involved in. She earned her MLIS from McGill University in 2012, and has previously worked at the Canadian Museum of History and the Canadian Library of Parliament.

27 February

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Will Roestenburg

Policy Officer, Library Development
TU Delft Library
Will Roestenburg has been working in library management positions for more than 35 years. He currently holds a position as Policy Officer, Library Development for TU Delft Library in the Netherlands. From 2008 till June 2018, he was member of the MT and heading all the back office activities of the library. Before 2008, he served in management and consultancy positions for government, newspaper publishers and public libraries. TU Delft implemented OCLC’s WMS and WorldCat Discovery in 2015. As member of the UKB Heads Back Offices consultation group, Will was closely involved in the process of developing and implementing the cooperation on the consortium SURFmarket Knowledge base (2016 – 2018). In 2017, he was also member of the program group that investigated the possibilities for cooperation between the libraries of TU Delft and Wageningen University & Research and afterwards, Project Leader for one of the pilots in 2018.

26 February

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OCLC

OCLC is a nonprofit global library cooperative providing shared technology services, original research and community programs so that libraries can better fuel learning, research and innovation. Through OCLC, member libraries cooperatively produce and maintain WorldCat, the most comprehensive global network of data about library collections and services. Libraries gain efficiencies through OCLC's WorldShare, a complete set of library management applications and services built on an open, cloud-based platform. It is through collaboration and sharing of the world’s collected knowledge that libraries can help people find answers they need to solve problems. Together as OCLC, member libraries, staff and partners make breakthroughs possible.
Download-OCLC-brochure.pdf Download Link
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Membership

Membership in OCLC providers your users-and library users around the globe-access to information and resources created by and for members. Member institutions from around the world elect 48 delegates to the OCLC Global Council. These delegates work within and across geographic regions to engage users, reflect their views as members of a global library network, and expedite the flow of information between members and the cooperative.

If you require more information, please contact us at communications-emea@oclc.org.
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QuestionPoint

The QuestionPoint reference management service gives librarians tools to manage all aspects of reference service, including in-person, chat and email interactions, statistical reporting tools and the ability to reach users on websites they use most. QuestionPoint expands the reach of reference staff through a cooperative network of experienced reference librarians.
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Sustainable Collection Services

Sustainable Collection Services (SCS) provides tools and services to help manage, share, archive or remove monographs to transform valuable library space. GreenGlass is a purpose-built, interactive application that allows you to explore your print collection.
Download-Sustainable-Collection-Services-Product-Flier.pdf Download Link
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WorldCat Discovery Services

WorldCat Discovery Services helps people easily find and get resources available at your library and in libraries worldwide through a single search of WorldCat and familiar, authoritative e-content collections. It also connects users to your collections via popular websites where people typically start their research.
Download-WorldCat-Discovery-brochure.pdf Download Link
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WorldShare e-Services

The WorldShare e-Services solution helps libraries with the management, discovery and delivery of e-resources. This full suite of cloud-based applications simplifies end-to-end processes to get e-resources to library users faster, wherever they start their search.
Download-WorldShare-eServices-Brochure.pdf Download Link
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WorldShare Interlibrary Loan

WorldShare Interlibrary Loan automates your cloud-based interlibrary borrowing and lending processes though the largest resource-sharing network in the world to save your staff time and to ensure timely delivery of items to the people who need them.
Download-WorldShare-Interlibrary-Loan-Brochure.pdf Download Link
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WorldShare Management Services

WorldShare Management Services (WMS) is a cloud-based library services platform that saves you time and money by helping you easily manage library resources in all formats. With WorldCat as its foundation, WorldShare Management Services enables you to draw on the collaborative data and work of libraries worldwide for more efficient workflows.
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Welcome and Introduction to the OCLC Research Library Partnership

01:30 PM 01:40 PM Room Manon, Newhotel of Marseille

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OCLC Research - Focus on European Library Practices

01:40 PM 02:30 PM

In this presentation, OCLC program officers and researchers will share recent OCLC Research into European practices related to linked data, research data management, persistent identifiers, open access, and research information management.

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Break

02:30 PM 02:50 PM

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Pro-action Café

02:50 PM 05:00 PM

OCLC RLP program officers will lead a Pro-Action Café with attendees, facilitating a creative and action-oriented conversation about the numerous pressing challenges facing library leaders today. This activity offers a way to harness our collective intelligence, while simultaneously offering rich relationship building opportunities. Discussion topics will be proposed by participants. We expect participants will leave with a clearer understanding of the challenges discussed, and concrete actions to move them forward
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Reception

05:00 PM 06:00 PM

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Registration Opens

08:30 AM 09:15 AM

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Welcome

09:15 AM 09:30 AM

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Plenary Session

Plenary Session One - How can we change the game?

09:30 AM 10:30 AM Room La Major

This session will be translated from English to French. 

Join OCLC President and CEO and Author of Wall Street Journal best seller The Book of Mistakes: 9 Secrets to Creating a Successful Future, Skip Prichard, as he discusses how OCLC and Libraries can change the game, together.


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Skip Prichard, PDG d’OCLC, partagera le thème et comment les bibliothèques et OCLC peuvent, ensemble, changer la donne.

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Refreshments

10:30 AM 11:00 AM Rooms Eugenie & Frioul

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Track One – French Track

A. Collections to Connections: Space Transformation in Academic Libraries

11:00 AM 12:30 PM Room La Major

The session will be translated from French to English. 

In this session, we will learn how French academic libraries from all over the country are re-thinking their library space, services and branding to adapt to the expectations and needs of its visitors.

The library of the University Paris 8 Vincennes - Saint Denis celebrates its 20th anniversary. The "sober and classic" original spaces were conceived around the book and the reading activity. In 20 years, the needs of visitors have evolved and the library has transformed its spaces and services: collaborative spaces, digital and connected, more relaxed seating areas, computer loans and connected furniture. The library is open beyond the campus.

Part of the global library system of the university of Lille, LILLIAD Innovation Learning Centre is a new building (2016), incorporating a refurbishment of the former Central Library of the "Cité scientifique campus" and an extension. LILLIAD is the result of a fruitful collaboration between the University and several partners, who decided to develop a branding policy in common, enabling LILLIAD to be part of the umbrella branding of the University but, in the same time, to have a specific identity compatible with the needs of a shared multi-branded equipment. The presentation will develop the main steps of the building of the LILLIAD brand under the umbrella of the University and its partners, the way the brand has been developed offline and online, why it’s a good mean to change the image and the preconception of such an equipment, and the results so far. The presentation will stress in details the online strategy, including website, multimedia, community management and emergency communication, to give a general overview of the digital footprint of LILLIAD.

The Burgundy School of Business will share their experience of transforming their traditional library in just nine months, into a state-of-the-art ‘third place’. This change has seen their visitor numbers increased fourfold and their borrowing figures tripled.


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Lors de cette session, nous apprendrons comment plusieurs bibliothèques académiques françaises repensent leurs espaces, services et positionnement afin de satisfaire les besoins et attentes des étudiants.

La bibliothèque de l’université Paris 8 Vincennes - Saint Denis fête ses 20 ans. Les espaces d’origine « sobres et classiques » ont été pensés autour du livre et de l’activité de lecture.En 20 ans, les usages des visiteurs ont beaucoup évolué et la bibliothèque a fait évoluer les espaces et les services : espaces collaboratifs, numériques et connectés, postures plus détendues, prêts d’ordinateurs et mobiliers connectés. La bibliothèque est ouverte au-delà du campus, sur le territoire proche et à toutes les populations d’une université monde.

Au sein du Service Commun de Documentation de l'université de Lille, LILLIAD Learning center Innovation est un nouveau bâtiment (ouvert en septembre 2016), rénovation et extension de l'ancienne bibliothèque centrale du campus de la Cité Scientifique à Villeneuve d'Ascq,. LILLIAD est le fruit d'une collaboration fructueuse entre l'Université et plusieurs de ses partenaires, qui ont décidé de développer une politique de marque commune, permettant à LILLIAD de participer de la stratégie de marque de l'université tout en disposant d'une identité spécifique compatible avec les besoins d'un équipement multi-marques partagé. La présentation développera les principales étapes de la construction de la marque LILLIAD sous l’égide de l’Université et de ses partenaires, la façon dont la marque a été développée hors ligne et en ligne, et les résultats obtenus jusqu'à présent. La présentation mettra l'accent sur la stratégie en ligne, y compris le site Web, le multimédia, la gestion de communauté et la communication d'urgence, afin de donner un aperçu général de l'empreinte numérique de LILLIAD.

La Burgundy School of Business (BSB) partagera l’expérience très concrète de la transformation de sa bibliothèque traditionnelle, en seulement neuf mois de travaux, en troisième lieu à la pointe de la technologie. Ce changement a vu leur nombre de visiteurs quadrupler et le prêt multiplié par trois.

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Track Two – Research

B. Linked Data Interactive Mini Symposium

11:00 AM 12:30 PM Room Joliette

Join OCLC Research and a guest panel for this mini symposium on linked data. At the core of the conversation lies questions on how linked data is meeting interoperability challenges in the online information environment.

  • What are emerging practices and ways of working?
  • How is the linked data ecosystem evolving?
  • How are libraries redesigning and reconceiving their data for shareability?
  • How is working in an LOD-environment different from regular library cataloguing workflows?
The session is targeted at strategists and implementors alike. We want to initiate broad conversations, so a spectrum of viewpoints is needed. Due to room size, numbers will be restricted so we encourage you to register early and registrants will receive questions in advance to consider, so we can optimise the time we have together. The outcome we expect is a sharing of work and practical experiences with linked data, an exchange of real-world examples and use cases, and an exploration of pragmatic ways forward.

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Track Three – Public Libraries/Museums and Archives

C. Changing the Game in Public Libraries

11:00 AM 12:30 PM Room Estaque

In this session, we will explore how public libraries are changing the game to better serve their communities.

Traditionally, the library sector is very connected to the theme of inclusion. But inclusion does not come easy. Also, global and local developments underline the importance of the work of public libraries within society. It is not without cause that two of the UN Sustainable Development Goals are explicitly linked to inclusion, namely ‘Gender equality’ and ‘Reduced inequality’. The city of Rotterdam is a multicultural metropole. With 645,000 inhabitants, 50% of whom stemming from 170 different countries, the city faces issues just like any other big city in the western world. The city government has expressed the ambition of creating a more inclusive society under the slogan ‘Everyone participates’. The library’s own mission statement is aligned with the priorities of both the UN and local government, indicating Rotterdam Public Library’s commitment to contribute to an inclusive society. During this talk, colleagues from the Rotterdam Public Library will discuss the role public libraries can play as a local catalyst for inclusion, illustrating this with a few cases from their own experience.

For the library in Bordeaux, being mobile is a matter of public conquest. For people from medium to high educational level, going to library is a standard option, but for others, the library is viewed as a place that is « not for them ». The library has been fighting against this wrong perception. For people who can't come anymore, because of great age, desease or handicap. Mobility is an easy and relevant way to communicate what libraries can offer nowadays. In Bordeaux, the mobile strategy is pursuing a triple objective : Library for everyone : for those who think that library is not for them or for the elderly that cannot come anymore; Library access in every district with the Librarybus ; and Library advocacy.

Santa Coloma de Gramenet is a one hundred and twenty thousand habitants’ town connected by underground public transport with Barcelona. There, a four public libraries network makes up the library service in town. The service and the buildings belong to the City Hall, but they are getting the technical assistance, the services, the orientation and financial support including management professionals and periodical activities and book contributions from Diputació de Barcelona, a regional government who join all the public libraries of the region in a unique catalog and technical organization, reinforcing the municipal organization in libraries as singular units. To equalize a unique library plan, with only one bibliographic development policy, an integral activities menu and an unified technical criteria system, the library is implementing a coordination project. The talk will focus on how to manage, join objectives, deduct efforts and multiply skills and capacities to set up a more efficient public service.

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Track Four – Library Services

D. Sharing and Collaboration

11:00 AM 12:30 PM Room Grand Large

Libraries are shifting from information content providers to providers of services that support processes for both staff and users. This session will look at ways in which libraries are working together to enable them to offer more to their users, with the same resources.

The libraries of TU Delft and Wageningen University and Research have collaborated their back offices with the goal of making a more efficient use of their limited resources by dividing tasks and sharing knowledge. They will talk about how they organised it and how it worked.

Twelve university libraries, the National Library in the Netherlands, OCLC and SURFmarket have developed a joint model for the knowledge base of the Dutch UKB association. This has allowed a 'team in the cloud' made up of library specialists to maintain over 120 collections. They will share their learnings and what this could mean on a national level.

The White Rose Library Consortium (universities of Leeds, Sheffield and York) has pioneered collaborative service delivery, developing two e-print repositories. They will look at the critical success factors, the staffing strategies adopted and the impact of the Consortium on the culture and development of the individual libraries.

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Track Five – Academic Libraries/General

E. Indicators for True Assessment of Student and Research Performance

11:00 AM 12:30 PM Room Saint Jean

As we are facing an evolution in research and new models of teaching and learning, a strong increase in student numbers is evident everywhere. It is required to document changes in student outcomes and to define criteria for measuring inputs and assessing indicators for student learning and research performance.

Cecile Swiatek and Gregor Blot-Julienne, ADBU launched a European comparative study on Key and Performance indicators in Academic Libraries over the 2013-2016 period. We will hear about their findings on how to better assess the contribution made by libraries to student success and research performance.

Rita Marzoli and Ornella Papa (INVALSI) will address the issue through their research examining the relationship between the school library and students’ performance, taking into account socio-economic and cultural backgrounds.

The Innovative Metrics Working Group of LIBER has also been sharing best practices that can be used to develop recommendations for the optimal use of metrics in research libraries and information infrastructures. Charlotte Wien (University Library of Southern Denmark), Head of LIBER’s Innovative Metrics Working Group will give an insightful presentation: Politicians have not paid much attention to the differences between the scientific domains and have implemented performance indicators in a ‘one size fits all’-mode and have created a ‘Pandora’s Box’ of perverse incentives for researchers and potential conflicts of interest. How can research libraries maintain a balance and remain neutral providers of services to both researchers and university management?

Finally, the latest OCLC Research + Ithaca S+R report examined the impact of increased institutional differentiation in universities on the organization of academic libraries and the services they provide. They have managed to develop a new framework for understanding the fit between emerging library service paradigms and university types which is of high interest to the academic world.

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Lunch and Networking

12:30 PM 01:30 PM Rooms Eugenie & Frioul

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Plenary Session

Plenary Session Two - People are our catalysts for change

01:30 PM 02:30 PM Room La Major

This session will be translated from English to French.

Question: How do we move people from being passive allies, to active supporters and users of our library?
Answer: Put people at the heart of our change.
The Storyhouse in Chester transformed the fortunes of its community’s library service by bringing together the city’s main library, a cinema, a theatre, and a restaurant in one vibrant communal space. The new library is the only one in the UK open daily until 23.00. Books are everywhere, throughout the whole building. And whether you enter to go to the theatre or have a meal in the restaurant, the library is constantly beckoning you in. As a result, the city has seen a big increase in the number of library card holders. More importantly, the library is used in ways that are not purely about the collection, but are contributing to its role as an indispensable community asset with 125 community groups using Storyhouse every month. In this session, we will hear more about this remarkable journey from Alex Clifton, its Artistic Director. And, Jenny Johnson, OCLC Executive Director, Marketing will show how the Storyhouse experience embodies themes identified in OCLC research with public libraries relating to community engagement and marketing. Alex and Jenny will discuss ways their learnings can inform changes in your library and your community.

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Les utilisateurs, catalyseurs du changement

Le Storyhouse à Chester a transformé son destin et celui de sa communauté en réunissant la bibliothèque principale de la ville, un cinéma, un théâtre et un restaurant dans un espace dynamique commun. La nouvelle bibliothèque est la seule au Royaume-Uni ouverte tous les jours jusqu'à 23 heures. Les livres y sont omniprésents. Et si vous entrez pour aller au théâtre ou pour un repas au restaurant, la bibliothèque vous ouvre ses portes et vous invite. En conséquence, la ville a constaté une forte augmentation du nombre de détenteurs de cartes de bibliothèque. Plus important encore, la bibliothèque n’est pas uniquement visitée pour la richesse de ses collections, mais elle contribue également à la vie de la communauté ; 125 associations locales utilisent Storyhouse chaque mois.

Au cours de cette session, Alex Clifton, son directeur artistique, nous en dira plus sur ce voyage remarquable. Jenny Johnson, Directrice Marketing d'OCLC, montrera comment l'expérience Storyhouse incarne les thèmes identifiés dans les recherches d'OCLC avec les bibliothèques publiques en matière d'engagement communautaire et de marketing. Alex et Jenny discuteront de la manière dont leurs apprentissages peuvent informer des changements dans votre bibliothèque, pour votre communauté.

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Refreshments

02:30 PM 03:00 PM Rooms Eugenie & Frioul

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OCLC Highlights from 2018

03:00 PM 03:30 PM Room La Major

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OCLC Board of Trustees Update

03:00 PM 03:30 PM Room La Major

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Plenary Session

Plenary Session Three - From What We Count to What Counts: Creative Bibliotherapy

03:30 PM 04:00 PM Room La Major

This session will be translated from French to English. 

Life is made of challenges, and the library can be a shelter to overcome them. Creativity will help, at any age, to recharge and unwind, by using our imagination, invention, inspiration, emotions and sensitivity.

How can books bring a new momentum of creativity? Can words help us live? How can librarians help their users by using creative bibliotherapy during practical workshops?

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La vie ne manque pas d’épreuves à traverser et la bibliothèque peut-être un refuge pour nos souffrances humaines. Face aux défis de l’existence, à tous les âges de la vie, il est bon de se ressourcer en contactant sa créativité, cette faculté enthousiasmante qui mêle l'imagination créatrice, l'invention, l'inspiration, les émotions et la sensibilité.

Comment les livres peuvent-ils apporter à chacun un nouvel élan créatif ? Est-ce que les textes peuvent nous aider à vivre ? Comment sortir des prescriptions des manuels de développement personnel ? Comment les bibliothécaires peuvent-ils accompagner les personnes en souffrance en leur faisant découvrir la bibliothérapie créative (ou biblio-créativité) sous forme d'animations ?




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Track One – French Track

F. Knowledge Transfer Powered by Metadata

04:15 PM 05:30 PM Room La Major

Please note this session will be conducted in both English and French.

The fuel that powers the transfer of knowledge is metadata. And, as the specialists in this field we look for ways to boost its capacity. To exercise the way it is created, aggregated, transformed and transposed to improve knowledge transfer, regionally, nationally and globally. In this bilingual session, we will hear about three different approaches to this challenge.

In France, there are two bibliographic agencies which coordinate the reporting of library collections on the national territory, as well as the standardization of bibliographic data. The BnF produces the data of the French National Bibliography, constituted from the legal deposit and ABES runs the Sudoc collective catalogue of 1500 university libraries. We will hear about, the national Bibliographic Transition Program, co-led by the two French bibliographic agencies, provides an opportunity to jointly improve the structuring of bibliographic information and will result in a National File of Entities upon completion.

The cream of the world’s culture and heritage is shared by being translated—it’s how we learn about other cultures. At OCLC Research, there is interest in the metadata needed to describe and provide multilingual access to the resources managed by libraries, archives, museums and other cultural heritage organizations. The potential of linked data to display the metadata in the preferred language and script of the user, and particularly in associating translations with their original work offers powerful possibilities. We will share how a translation model has been applied, with experimentation on representing works and their associated translations in Wikibase, as part of the OCLC Research Linked Data Wikibase Prototype.

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Le carburant qui alimente le transfert de connaissances est constitué de métadonnées. Et, en tant que spécialistes dans ce domaine, nous cherchons des moyens de renforcer ses capacités. Exercer la manière dont il est créé, agrégé, transformé et transposé pour améliorer le transfert de connaissances aux niveaux régional, national et mondial. Au cours de cette session bilingue, nous verrons trois approches différentes de ce défi.

En France, deux agences bibliographiques coordonnent le rapport des collections de bibliothèques sur le territoire national, ainsi que la normalisation des données bibliographiques. La BnF produit les données de la bibliographie nationale française, constituée à partir du dépôt légal, et l’ABES gère le catalogue collectif Sudoc de 1500 bibliothèques universitaires. Nous entendrons parler du programme national de transition bibliographique, dirigé conjointement par les deux agences bibliographiques françaises, qui offre la possibilité d’améliorer conjointement la structure de l’information bibliographique et qui aboutira à la création d’un fichier national d’entités.

La meilleur de la culture et du patrimoine du monde est partagé lors de la traduction - c’est ainsi que nous apprenons à connaître d’autres cultures. Chez OCLC Research, les métadonnées nécessaires pour décrire et fournir un accès multilingue aux ressources gérées par les bibliothèques, les archives, les musées et autres organisations du patrimoine culturel suscitent de l’intérêt. Le potentiel des données liées pour afficher les métadonnées dans la langue et le script préférés de l'utilisateur, et en particulier pour associer des traductions à leur travail original, offre des possibilités considérables. Nous partagerons comment un modèle de traduction a été appliqué, avec des expériences sur la représentation des œuvres et leurs traductions associées dans Wikibase, dans le cadre du prototype de Wikibase de données liées à la recherche d'OCLC.

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Track Two – Research

G. Session cancelled

04:15 PM 05:30 PM

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Track Three – Public Libraries/Museums and Archives

H. Game Changing Projects in the Museums and Archives Sphere

04:15 PM 05:30 PM Room Estaque

This session will look how museums libraries are changing the game in a digital environment.

Like many, the Library of the Natural History Museum in Paris has invested in the acquisition of electronic documentation and the digitization of its holdings over the past 20 years in order to match researchers’ expectations and to keep up with the massive dematerialization of scientific publications in the field of natural sciences. And it has been quite successful indeed, since researchers barely use the physical library anymore. What should we do now with our empty seats, reading rooms and reference staff? Should we close everything or try to think differently about our mission and services? Designing the post-digital library and revisiting the potential of its materiality is not about going backwards. The digital experience and the dematerialization of cultural transactions has impacted our users’ lives in many ways. There are things people are starting to miss, senses that need to be reactivated. What if the library could be a good place to start addressing this sense of loss and look at the physical and social experience of a reading room or the discovery and manipulation of original collections as legitimate services of their own?This presentation will develop the vision of a post-digital library focused on human experience and tell the story of how our team has engaged major changes in its own organization and has started experimenting new forms of mediation with their users in order to be attractive again to a totally new public.


The library at the Max Planck Institute for the History of Science (MPIWG), like many other institutions worldwide, faces the growing challenge of digital research data produced by various projects at the institute and scattered across numerous databases in different formats. The format of scholarly output is changing: currently this output does not necessarily flow back into any reliable information system that guarantees persistent data retrieval. The research life cycle as we know it from the print age is disrupted. Simultaneously, researchers who set up new projects are “reinventing the wheel” over and over again. In order to face this challenge, the library—in close collaboration with Research IT—is working on the development of a new digital research infrastructure for the humanities. Its main goals are to enable research data to flow back into the library and the “research life cycle”; provide new research projects with integrated tools “out of the box”; preserve provenance by linking research data and sources in a “knowledge graph”. The technical solutions are based on Linked Data technology.
The aim of the presentation is to provide insights into the background of the project, to highlight its crucial questions and challenges, and to demonstrate the curation and storage of research data as a field within the Digital Humanities, where libraries urgently need to gain expertise in building and offering infrastructures and know-how to the scholarly world.

The creation of the Artist Libraries Project was sparked by the observation that artist libraries are still not well known, yet many art historians are interested in this archive for the value it adds to understanding the person behind the artist and his or her creative process. The problem is that these libraries are rarely physically preserved. Therefore, they require a great deal of investigation and collaborative research. This academic project brings art historians, literary historians and curators together to make accessible, to researchers and the general public, artist libraries from the 19th and 20th centuries via the website, www.lesbibliothequesdartistes.org.
This speech will explain how we built this collaborative study between academic researchers and cultural institutions, and how the implementation of IT tools has raised questions about the use of this resource as an archive on the one hand, as well as its value for art history on the other.

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Track Four – Library Services

I. New Strategies for National Libraries and Networks in Serving their Communities

04:15 PM 05:30 PM Room Grand Large

Axel Kaschte will show how OCLC is leading the way with the introduction of Syndeo®, a suite of services that facilitate national and regional library collaboration.

Find out how the Polish Union Catalog is changing dramatically to chart a completely new course, redefine what, how and to whom they deliver, focus more on what they do instead on how much they do, to make themselves indispensable to the community.

As a National Library, the ZBW is responsible for the collection, and sustainable provision of worldwide information for the research community in economic sciences in Germany. As this was quite straight to achieve via document delivery services in the world of print, there are more legal obstacles in the digital era. Therefore, ZBW established a digital strategy to transform its library into a digital library. This presentation elaborates the idea of the strategy, its implementation and challenges for the staff.

The Netherlands is the first country in Europe to transition from their current ILL infrastructure to the WorldShare® platform. The current services for resources sharing have been in service for decades and are still popular with the users. How do you migrate to a new ILL system whilst keeping the current system running? What is the best way to approach communication, planning and training? Why would you replace it in the first place?

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Track Five – Academic Libraries/General

J. Open Access: A Game Changer in Scholarly Publishing

04:15 PM 05:15 PM Room Saint Jean

In this session, we will explore the many Open Access initiatives taking place in the region. In Germany, the goal of Project DEAL is to conclude nationwide licensing agreements with respect to the entire portfolio of electronic journals by major academic publishers. The intention is also to bring about significant change to the status quo with respect to negotiations, content and pricing. To reach a “publishing and reading” license model (PAR) which helps the large-scale transformation to open access and which is in line with OA 2020.

While in the US, a group of libraries have seized the initiative to make changes to the scholarly monograph publishing industry. Lever Press devotes itself to producing high quality scholarship in an economically sustainable model and leads the way towards establishing best practices for born-digital, peer reviewed, open access monograph publishing.

We will also hear from a prominent open access publishing portal from Marseille, OpenEdition. OpenEdition is a non-profit public initiative run by scholars committed to developing high-quality research publishing.
OpenEdition is complemented since 2011 by a Freemium programme. This economic model aims at developing open access publishing in partnership with libraries.

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Close of Day One

05:30 PM 05:30 PM

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Conference dinner

07:00 PM 10:00 PM Palais du Pharo Espace Vieux-Port

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Track One – French Track

K. From evolution to revolution in French academic environments

09:00 AM 10:00 AM Room La Major

This session will be translated from French to English. 

In 2012, the three universities of Aix-Marseille joined together to form Aix-Marseille University (AMU), the biggest French university. On an unprecedented scale for 60 years, the modernisation of equipment creates new library and service “matrixes”, which registers at the heart of the training and research activities of the university, but also at the heart of cultural and social action of the campus. – By integrating documentary training into university courses, by developing original training formats, by welcoming spaces dedicated to innovative pedagogy within their four walls, the libraries of the Aix-Marseille University accompany the students at all levels and contributes to their academic success. – Thanks for the political will of the government and the work of the librarians on the Open Access of SCD, Aix-Marseille University today has a political structure of promotion and the valuation of open access which was reinforced by the launch of Ministry’s “national plan for open science” on 4 July 2018.

The University of Côte d'Azur has decided to place the mastery of information skills at the heart of its actions to promote student success. This innovative approach within the university community is part of the university's main strategic orientation as defined in the institution's framework documents on training, namely: developing a competency-based approach, giving priority to active pedagogies designed to foster student autonomy, encouraging online training, and registering information skills in compulsory, assessed and ECTS-credited UEs. All the actions carried out contribute to the acquisition of a critical view of information but also a better understanding of the mechanisms of changing models and scientific knowledge. What levers have made it possible to deploy a systematic, sustainable and transforming system for the university? What were the obstacles and difficulties encountered during its development? What organizational and technical structuring decisions have been made to promote successful implementation? These are the questions to which the speakers will bring concrete insights.

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En 2012, les trois universités d’Aix-Marseille ont fusionné pour former Aix-Marseille Université (AMU), la plus grande université francophone. D’une ampleur sans précédent depuis soixante ans, cette modernisation des équipements crée de nouvelles « matrices » de bibliothèques et de services, qui s’inscrivent au cœur de l’activité de formation et de recherche de l’université, mais aussi au cœur de l’action culturelle et sociale des campus. - Par l’intégration des formations documentaires dans les cursus universitaires, par le développement de formats de formation originaux, par l’accueil dans leurs murs d’espaces dédiés à la pédagogie innovante, les bibliothèques d’Aix-Marseille Université accompagnent les étudiants à tous les niveaux et contribuent à leur réussite académique. - Grâce à la volonté politique de la gouvernance et au travail des bibliothécaires de la cellule Open Access du SCD, Aix-Marseille Université dispose aujourd'hui d'une politique structurée de promotion et de valorisation de l’open access qui s’est trouvée confortée par le lancement du « plan national pour la science ouverte » du Ministère le 4 juillet 2018.

De son côté, l’Université Côte d’Azur a fait le choix de positionner la maîtrise des compétences informationnelles au cœur de ses actions en faveur de la réussite étudiante. Cette démarche tout à fait innovante au sein de la communauté universitaire s’inscrit dans les grandes orientations stratégiques de l’université telles que définies dans les documents de cadrage de l’établissement en matière de formation, à savoir : développer une approche par compétence, privilégier les pédagogies actives destinées à favoriser l’autonomie de l’étudiant, encourager les formations en ligne, inscrire les compétences informationnelles dans des UE obligatoires, évaluées et donnant lieu à crédits ECTS. L’ensemble des actions menées participent de l’acquisition d’un regard critique sur l’information mais aussi d’une meilleure compréhension des mécanismes d’évolution des modèles et des connaissances scientifiques. Quels leviers ont permis de déployer un dispositif à la fois systématique, soutenable et transformant pour l’université ? Quels ont été les obstacles et les difficultés rencontrés lors de son élaboration ? Quels ont été les choix organisationnels et techniques structurants pour favoriser une mise en œuvre réussie? Autant de questions auxquelles les intervenants apporteront un éclairage concret.

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Track Two – Research

L. Research Data Management

09:00 AM 10:00 AM Room Grand Large

OCLC Research will give the latest insights on the Realities of Research Data Management and how research data are key to the evolving scholarly record. A quick overview of their research project on this topic and the findings, along with some comparisons of the different institutional practices will be presented. Wageningen University and Research will complement that story with a case study of how their institution is engaged in developing RDM services. They will share their insights on defining a policy for RDM and what it entailed to set up their Data Competence Centre.

The University of Pisa will share how more and more academic libraries have for many years been involved in research data management processes. Their librarians count on their experience of data verification, implemented especially in the process of checking authority files. Their practice with checking sources allows them to be mindful of the data (and metadata) curation, which is central for proper management of sensitive data of scholars and researchers. For these and other reasons, academic librarians are a value-added asset in RDM – and the processing of scientific communication – and they cannot delegate this delicate task to others.

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Track Three – Public Libraries/Museums and Archives

M. Negotiating Changing Customer Behaviour

09:00 AM 10:00 AM Room Estaque

Library users are becoming ever more savvy over what they want and how and when they access it. This means libraries are having to adapt and negotiate their way around this to stay a vital part of the community. This session will highlight three such projects.

The National Library of South Africa has developed a project in collaboration with the South African Government's Department of Arts & Culture that seeks to make ICT accessible in rural and marginalised communities, helping them to enjoy the benefits offered by technology. They will look at how this project and others has helped their rural and marginalised communities.

A representative from Frankfurt Public Library will consider how changes in the music industry driven by digitisation, the shift from physical to digital media has changed the “core business” of music libraries and the user behaviour and their expectations. They have had to rethink their music and to ask some tough questions - How can it present itself as a public music library? What added value can it offer as a “third space”? And, what strategies can it develop? Hear how they have faced these issues in this session.

Staff at Kennemerwaard Libraries realised that there were more than 240,000 people in their area, but only 50,000 had a library card - they needed to know more! With the use of various marketing tools and research, they were able to identify how each target group warranted a different approach and by know this could alter their services accordingly.

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Track Four – Library Services

N. EZproxy® and Analytics

09:00 AM 10:00 AM Room Joliette

Assessing e-resource usage is a challenge. Producing clear, meaningful reports can cause serious frustration for library staff. In this session, OCLC will share information on a current pilot project to develop EZproxy analytics. The outcome of the pilot will inform a coming-soon service from OCLC that will make e-resource assessment easier, and report on new insights gained into collection development, user experience, student outcomes, and more.

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Track Five – Academic Libraries/General

O. Transformation of Library Space

09:00 AM 10:00 AM Room Saint Jean

The Library is a gathering place where people come together to explore, learn and share ideas. It is a space for quiet study and collaboration, for deep thought and discovery. Over the past few years, we have seen some unique transformations of library spaces which have reimagined their physical facilities to best meet the changing needs of their visitors.

The Library of the American University of Central Asia is a state-of-the-art building designed to enact a movement from “dense to open” and to integrate elements inspired by local nomadic traditions of mobility, allowing multi-use and transformations of space. Jyldyz Bekbalaeva and Elena Turdieva will discuss some approaches that helped transform the perception of the library from the traditional learning space to a “nomads-friendly space”.

The building of the National Library of Latvia is among the greatest cultural projects of the 21st century in Latvia with an infrastructure that serves as a platform for activities of various cooperation partners and a place of unique creative synergies. Augusts Zilberts will tell us about its multi-functional structure that meets the needs of a modern information-based society.

The Oodi Helsinki Library is ''the crown jewel of Finnish libraries'' and is famous for its impressive design and structure. This digitally intelligent library provides the city residents with information to support their decision-making in everyday life. The key to Oodi’s success is careful listening of its users and participation all the way through its planning process. Saara Ihamäki and Lotta Muurinen will introduce several topics through case studies, observations and statistics. Among others they will explore “library as a game changer”, new types of services in a library, Oodi’s role in Helsinki and in the Finnish library scene, how the public library network in Helsinki has affected the city, as well as customer engagement in their library.

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Refreshments

10:00 AM 10:15 AM Rooms Eugenie & Frioul

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Plenary Session

Plenary Session Four - OCLC and the Evolving Scholarly Record

10:15 AM 11:30 AM Room La Major

This session will be translated from English to French.

In 2014, OCLC published “The Evolving Scholarly Record”, a foundational report that explored the shifting centre of gravity for research libraries, because of the shift in research outputs. The increasing complexity of various research assets beyond a traditionally published journal article has fundamentally changed how libraries manage their collecting operations, shifting to an inside out model that promotes and gives context to the knowledge created by the institution activity as well as the unique materials curated by library.

Ixchel Faniel will focus on the need for libraries to position their expertise outside of the traditional workflows and into the larger information ecosystem.

Title to be confirmed

Marin Dacos, OpenEdition Director, Open Science Advisor (French Ministry of Research)

Abstract to be confirmed.

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En 2014, OCLC a publié le rapport « The Evolving Scholarly Record » (Le corpus savant en évolution), qui a exploré le déplacement du centre de gravité pour les bibliothèques de recherche, causé par un changement des résultats de recherche. La complexité grandissante des différentes ressources de recherche, au-delà du traditionnel article publié dans un journal, a considérablement modifié la façon dont les bibliothèques gèrent la collection de données. Elles se dirigent désormais vers un modèle qui promeut et met en contexte les connaissances créées par les activités de l’institution et les documents uniques conservés par la bibliothèque.

Ixcehl Faniel s’attardera principalement sur le besoin pour les bibliothèques de positionner leur expertise au-delà des flux de travail traditionnels vers un écosystème élargi de l’information.

Á confirmer

Marin Dacios, Directeur d'OpenEdition, Conseiller scientifique pour la science ouverte auprès du Directeur général de la recherche et de l'innovation au Ministère de l'enseignement supérieur, de la recherche et de l'innovation.

Á confirmer

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Track One – French Track

P. Community Efforts Effect Change

11:30 AM 12:30 PM Room La Major

In this session, we will hear how community effort is effecting change, and improving services that benefit all libraries.
Abes is donating data from many French libraries to WorldCat making it possible to locate millions of French documents in more than 2000 establishments. Users of search engines can easily access documents of their choice. Abes will present its insights to improve the visibility of French collections and libraries through joint work with OCLC on data quality.
We will also hear from programmers representing the ezPAARSE and ezMESURE project. Both these tools are heavily reliant on the user community to analyse data coming from the many publishing platforms currently covered. The project team have now introduced an "Open Badge" system which recognises the contributions of institutions in supporting the effort of analysing the usage statistics of digital resources captured by ezPAARSE.
The permanent Commission of Evaluation and Steering from ABDU will present 2 of his projects. First, the results and methodological propositions of an impact study on student success run in Spring 2018 will be outlined. Then, ADBU will talk about the setting up of an evaluation ‘toolbox’ on its website, to share tools, methods and actions that are implemented in libraries around evaluation questions.

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Au cours de cette session, nous verrons comment les efforts de la communauté entraînent des changements et améliorent les services qui profitent à toutes les bibliothèques. L’Abes transmet à WorldCat les données de nombreuses bibliothèques françaises permettant de localiser des millions de documents français dans plus de 2000 institutions. Les utilisateurs de moteurs de recherche peuvent facilement accéder aux documents de leur choix. L'Abes présentera ses idées d'amélioration de la visibilité des collections et des bibliothèques françaises par un travail sur la qualité des données mené avec OCLC.
Les projets ezPAARSE et ezMESUREseront également présentés. Ces deux outils dépendent fortement de la communauté des utilisateurs pour analyser les données provenant des nombreuses plates-formes de publication. L’équipe de projet a mis en place un système de " Open Badge " qui reconnaît les contributions des institutions en ce qui concerne l’analyse des statistiques d’utilisation des ressources numériques capturée par ezPAARSE.
La commission permanente Evaluation et pilotage de l’ADBU présentera deux de ces axes de travail. D’une part, les premiers résultats et les propositions méthodologiques de l’étude d’impact sur la réussite étudiante (thématique transversale avec commission pédagogie) lancée au printemps 2018, sera abordée. D’autre part, la mise en place d’une « boîte à outils » de l’évaluation sur le site web de l’association pour partager des outils, des méthodes et des actions mises en place dans les établissements autour de ces questions d’évaluation sera présentée.

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Track Two – General Library

Q. Supporting Diversity and Inclusion

11:30 AM 12:30 PM Room Estaque

Libraries have been providing intercultural services for their users from a wide variety of cultures for many years.

At Bremen Public Library, they have recognised the benefit of diversifying their team too. Lucia Werder will look at how they have been working with refugees in their area by offering them career prospects and in turn, using what the refugees can offer to improve the library services.

Whilst staff at Zagreb City Library have been working with homeless people in their area to provide them with somewhere to go and with the services, skills and tools they need to improve their situation.

The final speaker in this session will look at how the Human library is a perfect community engagement tool for both academic and public libraries. Olena Waskiewicz will share some practical tips on how to get this sort of project started in your library and how it can build connections within the wider community.

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Track Three – Library Services

R. Strategies Driving Library Technology Change

11:30 AM 12:30 PM Room Grand Large

Libraries are forced to adopt a strategy of intense cooperation to survive, defend their autonomy and guarantee useful and innovative services. Library cooperation is being intensified in two directions: internally, to optimize work processes and resources, and externally, going beyond borders and achieving a global international framework. For this, Complutense participates in efforts like: Google Books, HathiTrust and has selected OCLC’s WMS as its library management system. In this talk, Complutense explains the reasons behind these decisions.

We will then hear from the National Library of South Africa, they are custodians of a large heritage collection, where standards that facilitated the visibility and sharing of their collection seemed out of reach. Their search and subsequent choice of WMS as a library management system has enhanced the international visibility of its collections as a National Library. In this session, we will learn how they have been able to leverage the metadata expertise of OCLC and Sabinet to make this possible.

At the American University of Sharjah, they have been looking at ways to extend discoverability and accessibility of faculty publications, graduate theses and LibGuides. They are harvesting collections held in their DSpace repository and from LibGuides into WorldCat. This talk will cover the workflows and best practices they have put in place.

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Track Four – Academic Libraries

S. Empowering Change in our Libraries

11:30 AM 12:30 PM Room Saint Jean

Human nature often rebuffs enforced change, preferring change made through own free will. At Erasmus University Rotterdam, they put in place the systems and processes for staff to make change for themselves. They empowered people to make their own decisions.Managers are coaching and offering guidance to help focus but they are not taking the lead. In this way, they are shaping an environment where people are taking responsibility.

At the Université Claude Bernard Lyon I, it was the focus on service quality (with an ISO 9001 certification) that drove change. Quality changed the way they worked because they became really focused on the needs of users and giving them what they really wanted. As a result, the library has become heavily involved in space transformation and offering new services.

At Uppsala University library, a major re-organisation, with the aim of increasing collaboration and becoming more user-focused, triggered change. It began with the merging of library units, introducing new roles as process managers and by starting three activity development projects. Suddenly, the only constant was change!

Three different journeys towards a new horizon, join us to find out more.

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Track Five – General Library

T. The British Library—working in partnership with public libraries

11:30 AM 12:30 PM Room Joliette

In a digital age, what does it mean to be a national library and how do we bring new value to the communities and networks we serve?

This is a question the British Library has reflected upon deeply as it explores new ways to listen, innovate, and adapt to a changing world—putting users at the heart of everything it does.

The British Library launched its Living Knowledge vision in 2015, an ambitious prospectus for growth and continued development, driven by a vision to become the most open, creative, and innovative institution of its kind in the world and to make the UK’s intellectual heritage available to everyone.

The past few years have seen significant challenges for libraries and for public libraries in particular.At the same time, user needs and expectations are changing exponentially and libraries of all kinds are investing in innovative ways to engage diverse and representative audiences, both digitally and within the public areas of library buildings.In 2019, it’s noticeable that both the value and values of libraries and library professionals are growing in importance as we seek to define our changing role.

In this session, Liz Jolly, Chief Librarian at the British Library, explains how the British Library’s Living Knowledge vision reshapes the organization’s enduring public purposes, and highlights the institution’s significant contributions to research, culture, education, and economic prosperity for local, national, and international audiences.

Guided by the commitment to openness and inclusivity set out in Living Knowledge, the British Library has developed a series of strategic partnerships with the public library sector, including the Business & IP Centre and Living Knowledge Networks.Following a request from Arts Council England and the Carnegie Trust UK in 2017, the British Library is leading a scoping study on behalf of the public library sector to examine the rationale for a single digital presence for public libraries.

Also speaking on behalf of the British Library, Liz White, Head of Strategy Development, will detail how the research might inform future service design and promote public library use (including footfall), to amplify the impact and value of libraries at local, national, and global levels.

Speakers

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Lunch and Networking

12:30 PM 01:30 PM Rooms Eugenie & Frioul

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Plenary Session

Plenary Session Five - Third Revolution of the Sign: How The Game Has Changed

01:30 PM 02:45 PM Room La Major

This session will be translated from English to French.

We know that a revolution of the sign produces major effects on the public’s relationship to knowledge and to the notion of truth. It affects the way humans produce traces and put these traces into circulation. For those reasons, it’s not possible to maintain our old habits in pedagogy, in the way we conceive the act of writing and of reading, either in literature or in the sciences.
The revolution brought about by the Web has created either the biggest library known to man or a haven for conspiracy theories and fake news. We, as librarians, can change the game. We have the responsibility; our decisions will affect the future.

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Nous sommes conscients qu’une révolution du signe produit des conséquences signifiantes sur la relation du public au savoir et à la notion de vérité. Cela affecte la façon dont l’humanité laisse une trace. Pour ces raisons, il n’est plus possible de conserver nos anciennes habitudes pédagogiques, dans la façon dont nous concevons l’acte de l’écriture et de la lecture, aussi bien en littérature qu’en sciences.
La révolution apportée par le Web a créé la plus grande bibliothèque jamais imaginée par l’homme ou bien une avenue pour les théories du complot et les « fake news ».
Les bibliothécaires peuvent changer la donne. Ils portent une responsabilité chargée de décisions qui affecteront l’avenir.

Speakers

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Refreshments

02:45 PM 03:15 PM Rooms Eugenie & Frioul

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Plenary Session

Plenary Session Six - The engagement of researchers in digital humanities: the BnF Corpus project

03:15 PM 04:15 PM Room La Major

This session will be translated from English to French.

In a digital world, research libraries are reinventing their mission, as service providers for researchers in the field of digital scholarship. In particular, they are working on providing ad hoc services on request from researchers. These services range from documentation and collections access, to open access publishing, archiving and training. If we are to scale, we must develop reusable tools and generic services such as APIs. Librarians and researchers can work together to develop such tools and processes, creating platforms that enable new types of scientific investigation and using technologies such as artificial intelligence, deep learning and 3D modelling. Corpus is an internal 4- year research project led by the BnF to define future services both virtually and physically in the library. Now in its fourth and final year, the project has based its work on iterative agile experiments with research teams and in partnership with DH Laboratories to engage different skills and to unveil the potential of digital heritage.

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Les bibliothèques de recherche réinventent leurs missions à l'heure du numérique, en définissant de nouveaux services pour les chercheurs dans le domaine numérique. En particulier, elle travaillent à mettre au point des services "sur mesure" pour les équipes de recherche, allant de l'accès aux collections et fonds documentaires jusqu'à la publication en accès ouvert, en passant par des services comme la préservation des données de la recherche, la formation, etc. Cependant, pour pouvoir déployer ces services en direction d'une population croissante de chercheurs intéressés, des outils réutilisables et des processus standards sont également nécessaires : la mise au point d'APIs en est
un bon exemple. Les bibliothécaires et les chercheurs peuvent travailler main dans la main au développement de ces dispositifs, en créant de nouvelles plateformes qui suscitent des approches scientifiques innovantes utilisant des méthodes comme l'intelligence artificielle, l'apprentissage profond, la modélisation 3D, etc. Le projet Corpus est un projet interne de la BnF, inscrit à son plan quadriennal de la recherche (2016-19). Il a pour objectif de déterminer les futurs services que la bibliothèque proposera aux chercheurs autour de ses collections numériques, aussi bien sur place qu'à distance. Désormais dans sa 4e année, le projet s'appuie sur des expérimentations itératives avec des équipes de recherche partenaires et des laboratoires d'humanités numériques, et mobilise différents types de compétences afin de déployer tout le potentiel du patrimoine numérique.

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Close of EMEARC 2019

04:15 PM 04:30 PM

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Coffee and Arrival

08:30 AM 09:00 AM Room Manon, Newhotel of Marseille

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Introduction to the day

09:00 AM 09:15 AM Room Manon, Newhotel of Marseille

Annette Dortmund, OCLC
Geert Harmanny, Theological University, Kampen, the Netherlands
James Hodgkin, University of Gloucestershire, United Kingdom
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Icebreaker

09:15 AM 09:45 AM Room Manon, Newhotel of Marseille

All participants.
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Product Update

09:45 AM 10:30 AM Room Manon, Newhotel of Marseille

Maximilien Sangoi, OCLC
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Break

10:30 AM 11:00 AM

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Strategic Insights: Artificial Intelligence, Linked Data, Syndeo

11:00 AM 11:45 AM Room Manon, Newhotel of Marseille

Axel Kaschte, OCLC
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User Group Update

11:45 AM 12:15 PM Room Manon, Newhotel of Marseille

The Netherlands
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Dicussion / Buffer time / Early lunch

12:15 PM 12:30 PM

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Lunch and Networking

12:30 PM 01:15 PM

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User Group Update and Member Presentations

01:15 PM 02:45 PM Room Manon, Newhotel of Marseille

UK (Gloucestershire, Oxford Brookes, Bristol)
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Break

02:45 PM 03:15 PM

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User Group Updates

03:15 PM 03:45 PM Room Manon, Newhotel of Marseille

  • South Africa
  • Updates from other parts of the world
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Member Presentation

03:45 PM 04:15 PM Room Manon, Newhotel of Marseille

Javier Garcia Garcia, Biblioteca de la Universidad Complutense de Madrid.
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Break

04:15 PM 04:45 PM

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Discussion on future cross-country cooperation

04:45 PM 05:45 PM Room Manon, Newhotel of Marseille

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Continue discussion over drinks and snacks

05:45 PM 07:00 PM